Access Denied - You don't have permission to access - 08. March 2019

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  • Problem
  • Updated 6 months ago
Hi,
seems the API service is down. I cannot access any data - while I have a new API key and it worked yesterday. Station ID is IHESSENB22 in case it is needed.

Access Denied You don't have permission to access "http://api.weather.com/v3/wx/forecast/daily/5day?"; on this server.
Reference #18.854f1502.1552032298.3069fef4
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Enno Lueckel

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Posted 6 months ago

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Photo of Victoria Gardner

Victoria Gardner, Official Rep

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I've asked Enno, who also emailed me privately, to send me a call to debug, since my own key worked fine.

I have most commonly seen this error when the call is malformed, or when the key has made too many calls for the day/minute.  

Please do feel free to provide the calls here for help, with the key removed, of course.  You can also email me directly.  I'm happy to help you debug.

--Victoria
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Enno Lueckel

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Thanks Victoria for jumping on this so quickly :-).

I guess you theory with too many calls, might be part of the problem - my server requested updates every 10 seconds, which I guess might be too much. What is the limit?
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Victoria Gardner, Official Rep

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The PWS API is limited to 1500 calls per day and 30 calls per minute.

--Victoria
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Enno Lueckel

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This was indeed related to have reached the daily limit. A day later it worked just fine. 
Photo of Victoria Gardner

Victoria Gardner, Official Rep

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Excellent.  Let me/us know if we can help!

--Victoria