API Response time VERY SLOW with spike to more than 10 seconds

  • 2
  • Problem
  • Updated 2 years ago
We are customer of Wundergound since years, we pay for an Anvil plan for 1mio request/day.

Since few week we constated a serious deterioration of the response time, it's like each request that is not in cache take a huge amount of time!

Obviously if you make the same request a second time the cache respond in less than 1 sec.

It's an serious issue, for customers that make a lots of queries, having a such response time is not tolerable.

As you can see the Time to first byte (amount of time before your server start to respond ) in this example is 13.263 seconds! for a request like this:


  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 17941  100 17941    0     0   1352      0  0:00:13  0:00:13 --:--:--  5886

Connect: 0.021 TTFB: 13.263 Total time: 13.263 
This problem started a few weeks ago, API response time has never been so slow.
Photo of Roberto


  • 28 Posts
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  • frustrated

Posted 2 years ago

  • 2
Photo of Marcophono


  • 7 Posts
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I pay $150 monthly since years and I am also very disappointed from the WU behaviour. There are technical and social skill issues I think. The only bad ratings my app get are results from incorrect WU API responds. I understand that they have a hugh and dynamical database but after years it really should work reliable. But it seems to be a patchwork.