API timing out on update

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  • Problem
  • Updated 2 months ago
The API data return on the initial connection is slow and sometimes times out. Updates produce inaccurate data or no data. Web pages are slow to load as well. I haven't changed my code and this started a few days ago.

Has something changed I need to address?
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Stan C Round

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Posted 3 months ago

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joegr

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It's happening to me too.  It seems to be getting worse and worse and I get no response at all now.
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Tim Roche, Official Rep

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Hi Stan and Joegr We are aware of the API issues, and are working with AWS to resolve them. One of AWS' services we rely heavily on, EFS, is degraded in the region we serve our API out of.

You can see the issue here on their service dashboard
https://status.aws.amazon.com/

We are working with them to get this resolved.  The latest status is that AWS has identified the cause and is working on a resolution, but have no ETA for the fix
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iquatic

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We're seeing API timeouts on forecast10day endpoint along with various other data retrieval endpoints for JSON format. Do you know if this problem is related?
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Tim Roche, Official Rep

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Back up!  
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Stan C Round

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Thanks Tim,

I thought it was me, still being new at this. I'm glad for the information and really happy I didn't break something. My project is creating a Rainmeter https://www.rainmeter.net/  PWS weather program.The problem seemed to have lasted a week or so and got worse day by day. 

Thanks so much for your time,help and a fix,
Stan
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Stan C Round

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I am still having API problems from time to time either with a slow response, no response or incorrect data. 

Is there any on going issues at present?
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joegr

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Me too.
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Marcophono

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I invest all my engagement now to switch to another data provider. This project here seems to be dead. Event the billing link is not working since weeks so you can not quit your subscription here. That says all I think. Very disappointing all this.
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Stan C Round

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Since around 3:00 PM EDT I am unable to receive any data at all.