API returns error, missingkey and I have a valid key

  • 27
  • Problem
  • Updated 3 years ago
Hi suddenly my api returns and array error. I have a valid key, I didn't dot over the limit even I got 14 raindrops.This error shows up in my websites. I don't understand what happen, I look into locations and some have 2 words and I have have a space between the words so I replaced it and change the space like '%20' but other don't have space and the location is correct. {
"response": {
"version": "0.1"
,"termsofService": "http://www.wunderground.com/weather/a..."
,"features": {
}
,
"error": {
"type": "missingkey"
,"description": "you must supply a key"
}
}
}
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uniradiow

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Posted 7 years ago

  • 27
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Brendan Hayes, Official Rep

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This is fixed now. There was a problem with the API database replication where we lost the key table. Everything was backed up, everything was restored, and we're putting checks in place to catch this from happening again. Its the first time we've had a problem that wasn't trapped by checks before becoming an issue. We apologize for the inconvenience this has caused to everyone and we will be learning from this situation to provide better communication on the API pages.
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srathbone

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Thank you.
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keendeveloper

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Thank you! Thanks for the transparency too, much appreciated. :)
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geotextme

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whew!
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reinstoss

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Hi! It's not working for me.
My log shows me: "you must supply a key"
I'm in Argentina, I don't now if you have LATAM Servers or something like that.
Thanks you a lot,
Roger.
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Brendan Hayes, Official Rep

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Roger, it should be fixed across the board. Keep trying, and if it doesn't work, send a Tech Support ticket "Attention Brendan" and I can look into it specifically.
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sebasnn

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I'm also in Argentina and its working just fine

Thx!
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reinstoss

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Hi! It's working for mee right now.
Thanks for the support
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Dan Simon

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my analytics page shows 2 keys, the real one and some other one that's not mine
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Brendan Hayes, Official Rep

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@Dan - Send in a tech support ticket with your API key. I don't know what your key is from the forums.
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Dan Simon

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how do I start a ticket
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Brendan Hayes, Official Rep

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Dan Simon

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oh, maybe that is a different key, a referral key and not the api key, right?
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Brendan Hayes, Official Rep

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oh, yes, there's a referral key which is different than your API key. They are different so no one could guess your API key based on the referral key. Out of curiosity, was this question caused by seeing the table that says "Key" on the right hand side of the Analytics page? The table with "Referrals*" on it?
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Dan Simon

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yes
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Anker Berg-Sonne

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Great that the service came up again. Hiccups happen and the main thing I would like to see change is some mechanism to quickly determine if there is a service outage so you don't get hundreds of developers trying to figure out why the apps aren't working any longer. As a developer I always suspect my code first. Maybe I shouldn't. :-)
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Brendan Hayes, Official Rep

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We're going to use this learning experience to figure out how to better get the point across when an issue like this happens.
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geotextme

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We've been getting a lot of timeout errors on the API, yesterday and today. Support at wunderground isn't responding. Anybody else having problems?
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Brendan Hayes, Official Rep

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Support is writing back to people, it just takes time. There was a period of about 5 minutes today where the API had timeouts but was resolved quickly. There shouldn't be anymore connectivity issues like that.
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Patronu

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{
"response": {
"version":"0.1",
"termsofService":"http://www.wunderground.com/weather/a...",
"features": {
}
,
"error": {
"type": "missingkey"
,"description": "you must supply a key"
}
}
}

I'm Getting this error msg. After reading this, i'm wondering if is just for me, or everyone is having the same problem. Any help ?
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Trey Tomes

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I am also getting this problem.  My key has not changed, but the api has started giving me errors.
(Edited)
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Lucian Baciu

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Same here. The exact same request with the exact same API started returning missingkey response. It worked fine until now.
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johnny2678

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same here... intermittent API missing key or 404 errors all day.  And the API dashboard shows this has been a problem since May 24th???  
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jenders

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I am also experiencing the "missing key" issue.
How long will it take to fix this?
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skolia

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I started having this issue for the first time today, it's intermittent.
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razvanb

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Same here, the issue has been discovered yesterday. Any update on this?
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Luís Teixeirinha

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I have  the same issue since yesterday! very annoying :(
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Estrella Brillante

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I am also experiencing this error today.
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William Offutt

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Same issue here as well. Getting the following error, and nothing has changed within our apps code. 

     "error": {
		"type": "missingkey"
		,"description": "you must supply a key"
	}
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WeatherVor

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If I run the same request in a loop in very 10 sec I get this in every few minutes. About 5-10% all calls
Please fix this ASAP
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skolia

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It's a bit disheartening that Wunderground hasn't responded at all yet.    I'd be happy with a "we're looking into it" (or better yet, "we fixed it, please do some rapid tests").

EDIT: They seemed to have posted a response/explanation/fix in another thread.
https://apicommunity.wunderground.com/weatherapi/topics/keynotfound-and-location-issues
(Edited)