API returns error, missingkey and I have a valid key

  • 27
  • Problem
  • Updated 3 years ago
Hi suddenly my api returns and array error. I have a valid key, I didn't dot over the limit even I got 14 raindrops.This error shows up in my websites. I don't understand what happen, I look into locations and some have 2 words and I have have a space between the words so I replaced it and change the space like '%20' but other don't have space and the location is correct. {
"response": {
"version": "0.1"
,"termsofService": "http://www.wunderground.com/weather/a..."
,"features": {
}
,
"error": {
"type": "missingkey"
,"description": "you must supply a key"
}
}
}
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uniradiow

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Posted 7 years ago

  • 27
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Pablo Mazaeda

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same here!
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weather2020

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Same here. Please look into this outage.
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Michael Thelin

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Same here. I'm using the service for free in a Chrome extension, so I'm not going to give you a hard time for any downtime. Keep up the good work, hope it's a relatively easy one!
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greendavida

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Same here. At least it finally gave me an opportunity to build in the error-handling in my application I've been meaning to do!
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Kraig Spear

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Same here.....

Well I pay $300 dollars a month so I will give you a hard time.
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sebasnn

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Same here, hope its solved soon :)
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TimesDigital

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Does anyone have contact info?
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Connor LaCombe

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Also having an issue. Surprised they don't have an outage status page like Twitter has for their API.
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goyalshubhamLive

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same here ... what to do???
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oringe

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definitely experiencing an outage as well, paying $!50 a month right now!
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ip00

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Same here. We can't do nothing but wait for them to fix it.

There is also another thread regarding this:
http://apicommunity.wunderground.com/...
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keendeveloper

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Happening for me too. It would make sense that in the future it still returns outdated data so applications do not break atleast.
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Michael Thelin

  • 8 Posts
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That doesn't make sense in all applications.
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William Wild

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Bad data is NEVER a good idea.
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keendeveloper

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in low risk environments its ok, however I do agree if weather is a major feature of a service that is being offered it isn't a good idea.
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duckworth

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Running into the same issue here. Is there an API status page for these types of issues?
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oringe

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not as far as i know but there was an update from staff here: http://apicommunity.wunderground.com/...
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sks124

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Same issue here.
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Brendan Hayes, Official Rep

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We are looking into this right away. I'll post an update here when we have it working. Sorry for the inconvenience!
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tnichya

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ok, thanks
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William Wild

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Same issue here. Multiple keys, even newly created keys.
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masterjdm

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same as my problem. hope they will fix it..
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Brendan Hayes, Official Rep

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Don't bother trying to make new keys, we'll make the current keys work again
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Bryan Thompson

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Same problem after months of it working flawlessly. Would be nice if you guys had a status page for things like this. My customers (who pay for your service) are getting upset.
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srathbone

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Error message has changed to keynotfound
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Anker Berg-Sonne

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There should be some mechanism to inform customers of outages, especially paying customers.

All of our weather feeds are down, using two different paying accounts.

Anker
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Anker Berg-Sonne

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Someone on the Weather Underground development and QA team needs some training on testing before deployment!

The service has been down since early morning and there's no easy way to know that there is an interruption than to search the forums.

Anker
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EIZSOFT

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The service is back :)
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Brendan Hayes, Official Rep

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We're working on restoring it right now. It might give false positives of things being okay. We are going to continue to monitor and I'll post again when its all fixed. This wasn't a QA or deployment issue but an internal emergency. We're working on fixing it as fast as possible. We'll work on making a status update sort of box on the Anaylitcs stats page so people can find out when there are issues without having to come to the forums.
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speeder

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I launched my app today, big fanfare and all.

But it is not working!

Not even the API site is working!

When the app failed to work, I checked in the site to see if I had crashed the API limit, and not even the API statics site is working, it shows nothing, it shows zero raindrops, zero raindrops used, and the graphs don't load.

Please Wunderground, you are seriously damaging my business and reputation, what my users will think of me with my app refusing to work on its launch day?

Fix it, urgently!