Changing my station name

  • 4
  • Question
  • Updated 6 days ago
  • (Edited)
Hello,
Our local (small town) airport must have quit sending data to WU, so I joined two other stations in the area and put a new weather station on the air.

The station is working great. The data shows up on WU and all is well, except for one thing. I can't change my station name. The station name is defaulting to our town name. I want to include my ham radio call sign in my station name, but it doesn't update on WU. On the devices page, I can edit the station to whatever I want, and it shows that in the devices pages, but then on the map, it still only shows "[Townname] Station". I wondered if it had to be manually approved, but that was a couple weeks ago and it still doesn't match what I have in the device page.

I emailed support on April 6th and got an automated response:
The Weather Channel
 |  Apr 06, 2019 03:37PM EDT


Thank you for taking the time to write to us. Our team has received your email and will be reviewing it shortly.
Case #1291442

No human response and it's now the 16th. I bumped it again with another email a few days ago, got another automated response, but no human reply. Is WU support still active?

Is there something else I have to do to be able to change my station name?

Thanks
Photo of bassgeek

bassgeek

  • 4 Posts
  • 4 Reply Likes

Posted 2 months ago

  • 4
Photo of Victoria Gardner

Victoria Gardner, Official Rep

  • 607 Posts
  • 84 Reply Likes
Hi, Bassgeek.  

I am the human.  Hi!

In your case it may be that because you're trying to use a special character (the non-standard zero), the system is disallowing the change to be presented on the page.  I don't know that for sure, and I will check, but this is going to be a relatively low priority question in the problems queue.  

--Victoria
Photo of bassgeek

bassgeek

  • 4 Posts
  • 4 Reply Likes
Thanks or the reply, Victoria.

I tried removing any special characters, spaces, and using nothing but plain text and it still doesn't change on the map or station listings. I have other ham friends that are using the slash zero Ø in their station name without issue?.?.

Photo of Jack Canavera

Jack Canavera

  • 6 Posts
  • 4 Reply Likes
Well I'm not sure then what the purpose is in not allowing us to name our stations.  It can't be the issue of accuracy since the location is the searchable feature.  Station name is not.  Our station names for many is for clarification.  Can you imagine every station in this area of Fenton being named Fenton?  It just doesn't make any sense.  Almost all the others in this area, unless it has a family name, can ID a station by station name to it's location in the area.  Especially since my city name covers two counties and a small municipality which is called Fenton, but the Fenton zip code covers a much larger footprint.  I have no idea where WU adds clarification.  Prior to having a weather station I monitored a local Fenton weather station.  I chose it because it was identified with a station name that belonged to a local landscaper who was a block from my house.  That's the value of allowing the owner of the station to choose their own name.  At this point you might as well pull out the station name feature since it for many will be superfluous.

Jack 
Photo of DJinNM

DJinNM

  • 1 Post
  • 2 Reply Likes
I completely agree. I just replaced my station and thought it was just a glitch that it wouldn't accept my station name. Now I see that is intentional. Even in a small, rural town like mine (Mountainair, New Mexico) there are many far-flung stations. People want to know which one is closest to them. FYI, my station is KNMMOUNT26 and the name I chose is my local geographical feature, Red Bluff.
Please tell us you are going to reconsider this change!
Thank you, Deborah
(Edited)
Photo of Victoria Gardner

Victoria Gardner, Official Rep

  • 604 Posts
  • 84 Reply Likes
As I have said in many different places, the hope is to bring it back.  There is, however, no timeline for that at present.  

--Victoria
Photo of Bill

Bill

  • 4 Posts
  • 0 Reply Likes
In no way can removing the station name be a feature. Please advise as to when the station name will be coming back. Thx
Photo of Bill

Bill

  • 4 Posts
  • 0 Reply Likes
Oh yeah ,my little town of Pagosa Springs, CO already has three stations named the same. My proposed name "The Golf Clubhouse" would be very informative to prospective golfers. Having all new stations named the same adds no value.
Photo of bassgeek

bassgeek

  • 4 Posts
  • 4 Reply Likes
If the issue is WU "policing" the station names to make sure they are not "undesirable" what if you added a "report" button next to the name? That takes the pressure of WU and lets the public police the names by reporting the few bad apples.

Seems to me that would make everyone happy .... WU would then only have to respond to a few reports, and station owners (the ones who provide your data) could decide how they want their own stations displayed.
Photo of Victoria Gardner

Victoria Gardner, Official Rep

  • 604 Posts
  • 84 Reply Likes
Thanks for the suggestion!  

--Victoria
Photo of Dobie Hoffman

Dobie Hoffman

  • 1 Post
  • 1 Reply Like
Well that answers my question, I just updated my station and lost my name. I'm also a ham, and get questioned all the time... Did you take your satation off the air? This is kind of disapointing.

(Edited)
Photo of James Ellis

James Ellis

  • 1 Post
  • 2 Reply Likes
I echo Dobie Hoffman's comment....  Just replaced my old inoperable station and now my old station ID is gone....  The inability to name a station based on local geographical references that locals would recognize is not helpful to the public........   Please restore the ability of the station owner to name their own station...
(Edited)