Hello,
Our local (small town) airport must have quit sending data to WU, so I joined two other stations in the area and put a new weather station on the air.
The station is working great. The data shows up on WU and all is well, except for one thing. I can't change my station name. The station name is defaulting to our town name. I want to include my ham radio call sign in my station name, but it doesn't update on WU. On the devices page, I can edit the station to whatever I want, and it shows that in the devices pages, but then on the map, it still only shows "[Townname] Station". I wondered if it had to be manually approved, but that was a couple weeks ago and it still doesn't match what I have in the device page.
I emailed support on April 6th and got an automated response:
The Weather Channel | Apr 06, 2019 03:37PM EDT
Thank you for taking the time to write to us. Our team has received your email and will be reviewing it shortly.
Case #1291442
No human response and it's now the 16th. I bumped it again with another email a few days ago, got another automated response, but no human reply. Is WU support still active?
Is there something else I have to do to be able to change my station name?
Thanks
Our local (small town) airport must have quit sending data to WU, so I joined two other stations in the area and put a new weather station on the air.
The station is working great. The data shows up on WU and all is well, except for one thing. I can't change my station name. The station name is defaulting to our town name. I want to include my ham radio call sign in my station name, but it doesn't update on WU. On the devices page, I can edit the station to whatever I want, and it shows that in the devices pages, but then on the map, it still only shows "[Townname] Station". I wondered if it had to be manually approved, but that was a couple weeks ago and it still doesn't match what I have in the device page.
I emailed support on April 6th and got an automated response:
The Weather Channel | Apr 06, 2019 03:37PM EDT
Thank you for taking the time to write to us. Our team has received your email and will be reviewing it shortly.
Case #1291442
No human response and it's now the 16th. I bumped it again with another email a few days ago, got another automated response, but no human reply. Is WU support still active?
Is there something else I have to do to be able to change my station name?
Thanks
Posted 1 year ago
Victoria Gardner, Official Rep
Thanks or the reply, Victoria.
I tried removing any special characters, spaces, and using nothing but plain text and it still doesn't change on the map or station listings. I have other ham friends that are using the slash zero Ø in their station name without issue?.?.
I tried removing any special characters, spaces, and using nothing but plain text and it still doesn't change on the map or station listings. I have other ham friends that are using the slash zero Ø in their station name without issue?.?.
Victoria Gardner, Official Rep
It may be that now the display name is under algorithm control only. (Eliminates a lot of multilingual proofing.) Old names may be grandfathered in. I'm checking.
--Victoria
--Victoria
I've also found that my station name is showing my City name only. I have attempted to change the station name and while it shows the new name on the device screen, it fails to update the station name on the station screen.
Victoria Gardner, Official Rep
Hi, Jack!
The publicly viewable station names are set by an algorithm right now. You may see others nearby that are not; these are stations that were created before the change was made and were grandfathered in.
At the moment, there is no way to override the algorithm's location name.
--Victoria
The publicly viewable station names are set by an algorithm right now. You may see others nearby that are not; these are stations that were created before the change was made and were grandfathered in.
At the moment, there is no way to override the algorithm's location name.
--Victoria
Victoria, just to clarify. Are you saying that every new station created in my locale, Fenton Mo. will get the same station name like mine? Fenton?
Jack
Jack
Victoria Gardner, Official Rep
The station ID will be, for US locations K+<state>+<city>+<number>. The station display location should be City, State. How much variation there is in the location names will be affected by things such as how urban/rural the area is, for instance. I didn't write the algorithm, so I don't know all the things that go into it.
--Victoria
--Victoria
It's sort of ugly for those in metro areas since I used my subdivision name in my station name to signify my station location relative to the city name. I'm apparently the first person in my city that has a city name only as the station location. The other 40 or so in the city have differentiations in their station name to give us more granulation of the station location.
Jack
Jack
(Edited)
I'm trying to think of good reasons why the developers would take something like naming the station away from the people that provide the data ... not coming up with much.
Seems to me this would be a simple fix. I have the exact same problem and frustration and has me all screwed up. Since IBM owns it all now I think WU will be down the drain for the little folks like us with their PWS's. :(
(Edited)
Definitely agree. And in some cases I've seen owners of specific brands of weather stations on their consumer forums, starting to blame the problem on their manufacturer, not WU. We know obviously where the blame lies.
(Edited)
Sadly, a lot of things don't work like they use to: 1) It's not displaying the station name I gave it, instead defaults to city name. 2) When I click the station on a weather map it initially looks like mine but then redirects to some random local station. 3) When I finally get it to show my station all the stats are blank except temp. I've tried deleting and re-adding my ws-2902 and no change. Wish there was a suitable alternative to WeatherUnderground that could receive my data. Really disappointed in this site now. I seriously question the accuracy of the other information on this site now. Sad.
Victoria Gardner, Official Rep
User, you might consider putting your station ID here so that I could give you some kind of answer. Deleting and re-adding is rarely going to fix the problem. Retyping IDs and keys is a much much more common fix.
Using an algorithm to name the stations is an effort to try to make the station names -- the part that is publicly visible -- yield clearer results worldwide. When people can name their stations anything, they do just that. And not all the names are useful or desirable. It's impossible to scan all the names for accuracy in every conceivable language on the planet. So what seems like an "easy fix" when you're thinking of just one language in one place becomes an enormous task when examining hundreds of places and dozens of languages.
--Victoria
Using an algorithm to name the stations is an effort to try to make the station names -- the part that is publicly visible -- yield clearer results worldwide. When people can name their stations anything, they do just that. And not all the names are useful or desirable. It's impossible to scan all the names for accuracy in every conceivable language on the planet. So what seems like an "easy fix" when you're thinking of just one language in one place becomes an enormous task when examining hundreds of places and dozens of languages.
--Victoria
Victoria, my station is KMOFENTO40.
Victoria Gardner, Official Rep
Jack, your station looks like it's going just fine: https://www.wunderground.com/dashboard/pws/KMOFENTO40
So yes, any new stations added in Fenton are also going to be "Fenton".
--Victoria
So yes, any new stations added in Fenton are also going to be "Fenton".
--Victoria
Well I'm not sure then what the purpose is in not allowing us to name our stations. It can't be the issue of accuracy since the location is the searchable feature. Station name is not. Our station names for many is for clarification. Can you imagine every station in this area of Fenton being named Fenton? It just doesn't make any sense. Almost all the others in this area, unless it has a family name, can ID a station by station name to it's location in the area. Especially since my city name covers two counties and a small municipality which is called Fenton, but the Fenton zip code covers a much larger footprint. I have no idea where WU adds clarification. Prior to having a weather station I monitored a local Fenton weather station. I chose it because it was identified with a station name that belonged to a local landscaper who was a block from my house. That's the value of allowing the owner of the station to choose their own name. At this point you might as well pull out the station name feature since it for many will be superfluous.
Jack
Jack
I completely agree. I just replaced my station and thought it was just a glitch that it wouldn't accept my station name. Now I see that is intentional. Even in a small, rural town like mine (Mountainair, New Mexico) there are many far-flung stations. People want to know which one is closest to them. FYI, my station is KNMMOUNT26 and the name I chose is my local geographical feature, Red Bluff.
Please tell us you are going to reconsider this change!
Thank you, Deborah
Please tell us you are going to reconsider this change!
Thank you, Deborah
(Edited)
Victoria Gardner, Official Rep
As I have said in many different places, the hope is to bring it back. There is, however, no timeline for that at present.
--Victoria
--Victoria
In no way can removing the station name be a feature. Please advise as to when the station name will be coming back. Thx
Oh yeah ,my little town of Pagosa Springs, CO already has three stations named the same. My proposed name "The Golf Clubhouse" would be very informative to prospective golfers. Having all new stations named the same adds no value.
If the issue is WU "policing" the station names to make sure they are not "undesirable" what if you added a "report" button next to the name? That takes the pressure of WU and lets the public police the names by reporting the few bad apples.
Seems to me that would make everyone happy .... WU would then only have to respond to a few reports, and station owners (the ones who provide your data) could decide how they want their own stations displayed.
Seems to me that would make everyone happy .... WU would then only have to respond to a few reports, and station owners (the ones who provide your data) could decide how they want their own stations displayed.
Victoria Gardner, Official Rep
Thanks for the suggestion!
--Victoria
--Victoria
Well, at least I know what's going on now. I'm a relatively new member and couldn't figure out why members near me had personalized names and I couldn't figure out why I was having difficulty changing my station name to make it more localized. At least tell new members it's not an option.
Was this resolved? I also would like to name my station with a meaningful name and cannot figure out how to do it.
Victoria Gardner, Official Rep
Hi, Maresch!
There are two names for each station: one that is given by its owner, and one that is used on the forecast page. This second one is generated by an algorithm; that name cannot be changed. The first is displayed on the station’s dashboard, and is under the owner’s control. It can be edited from the owner’s My Devices page.
We are trying to balance the needs and desires of those who want their station to be locally recognizable with those who want to be able to tell the locality of the station. There are also those who are concerned about their privacy.
Thank you for being part of the Weather Underground community!
--VictoriaAt least in my case the balance is off. There are several weather stations around Monticello, FL. Mine is outside of town located at the astronomical observatory. Naming it for the town (and not the one which actually is in town) is just plain misleading. Thanks for trying!
Guenter
Guenter
I have just registered my station with WU (5-01-2020); and I also wanted to have my station properly identified by a more accurate geographical name not Barrie Ward Six. I am sure people in this town have no clue where ward six is. so what is the point?????
I agree. The new auto naming algorithm is just not good enough and is misleading. WU go back to the future.
WEATHER UNDERGROUND PLEASE FIX THIS PROBLEM! Sharing accurate weather data for very specific locations is what these personal weather stations is all about! Otherwise users are just as well off viewing their local airports weather data because there is no way for them to identify where all of these available stations are located. LET US NAME OUR STATIONS WHAT WE FEEL IS THE MOST RECOGNIZABLE NAME FOR LOCAL VIEWERS!!!!!
If you log into WU, then go to "My Profile",then "My Devices" you can click on EDIT on your device to edit the Station Name, Elevation, Hardware etc. The location is set by the Lat/Long, and the ID is auto-generated when you add the device, but the NAME can be anything you like.
Furthermore, I have not seen any change to this functionality since I set my PWS up on 26/12/19.
Furthermore, I have not seen any change to this functionality since I set my PWS up on 26/12/19.
(Edited)
Although you can set your PWS to any name you like this is not the problem. The problem is that this name is only viewable by the owner of the PWS and the "new system" generates a location name which cannot be changed by the PWS owner. This means for example that the location name given to my station is a town 8 miles away from my location and weather conditions can be very different in my location. Although I have given my PWS the name of my village this is only viewable by me and not members of the public. One of the benefits of a PWS is to allow members of the public to view very localised weather information but they will struggle to find my PWS if they use name search.
OK. I can see what the problem is now. You are looking at Wundermap, not Wunderground. Wundermap probably shows the NEIGHBORHOOD, which it used to be possible to edit. When you click on a station on Wunderground, it shows the Station NAME.
It took me several hours to understand the problem, because although various people are reporting the same issue, no one is mentioning "Wundermap" as the real problem, just WU. I suspect that WU did not understand the issue either. If you are on Wunderground, looking at a Station, the Manually entered name is perfectly visible, But on Wundermap, it shows either the Neighbourhood, or the Location. Since both are the nearly the same on my device, "Bracknell", and "Bracknell, UK" I cannot really tell which is which..
I suspect that it is the NEIGHBOURHOOD which most people want to change, NOT THE NAME.
So the fix is EITHER:-
It took me several hours to understand the problem, because although various people are reporting the same issue, no one is mentioning "Wundermap" as the real problem, just WU. I suspect that WU did not understand the issue either. If you are on Wunderground, looking at a Station, the Manually entered name is perfectly visible, But on Wundermap, it shows either the Neighbourhood, or the Location. Since both are the nearly the same on my device, "Bracknell", and "Bracknell, UK" I cannot really tell which is which..
I suspect that it is the NEIGHBOURHOOD which most people want to change, NOT THE NAME.
So the fix is EITHER:-
- For WU to change the Wundermap so that the STATION NAME is shown, as well as the Neighbourhood.
- For WU to allow the Neighbourhood and probably the Location to be edited in the device management.
(Edited)
AIUI, WU changed to automatic neighborhood names only for new stations on Wundermap because some users used bad words in the station name and WU got complaints about the names.
I have been trying for weeks to rename my station to include my ham call sign and couldn’t figure out why it would not show in the app. This is ridiculous and am going to research who to move to from wunderground also.
Victoria Gardner, Official Rep
Josh,
There are two names for each station: one that is given by its owner, and one that is used on the forecast page. This second one is taken from the location for the station; that name cannot be changed. The first is displayed on the station’s dashboard, and is under the owner’s control. It can be edited from the owner’s My Devices page.
You may see some older stations with different names in the area, which were grandfathered in when the system was changed.
If the location-derived name is wrong, you will see a small "Improve this map" on the lower right of most Weather Underground maps. Using this link will help Mapbox, the company that makes the map, improve their service to us.
We are trying to balance the needs and desires of those who want their station to be locally recognizable with those who want to be able to tell the locality of the station. There are also those who are concerned about their privacy.
Thank you for being part of the Weather Underground community!
--Victoria
There are two names for each station: one that is given by its owner, and one that is used on the forecast page. This second one is taken from the location for the station; that name cannot be changed. The first is displayed on the station’s dashboard, and is under the owner’s control. It can be edited from the owner’s My Devices page.
You may see some older stations with different names in the area, which were grandfathered in when the system was changed.
If the location-derived name is wrong, you will see a small "Improve this map" on the lower right of most Weather Underground maps. Using this link will help Mapbox, the company that makes the map, improve their service to us.
We are trying to balance the needs and desires of those who want their station to be locally recognizable with those who want to be able to tell the locality of the station. There are also those who are concerned about their privacy.
Thank you for being part of the Weather Underground community!
--Victoria
Victoria - "Improve this Map" does nothing. When that failed, I edited OpenStreetMap, which is the main source for MapBox, to correct the errors in my town. These edits actually made their way onto Google and Bing as well as OSM, but MapBox persists in utilizing the erroneous labels that some user added to OSM at some point in the distant past.
I'd suggest you get in touch with MapBox about their lack of responsiveness if you are going to proffer that as a solution.
I'd suggest you get in touch with MapBox about their lack of responsiveness if you are going to proffer that as a solution.
(Edited)
This is not a solution. This is “tough. Like it or else. We don’t care. Sincerely, IBM”