Changing my station name

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Hello,
Our local (small town) airport must have quit sending data to WU, so I joined two other stations in the area and put a new weather station on the air.

The station is working great. The data shows up on WU and all is well, except for one thing. I can't change my station name. The station name is defaulting to our town name. I want to include my ham radio call sign in my station name, but it doesn't update on WU. On the devices page, I can edit the station to whatever I want, and it shows that in the devices pages, but then on the map, it still only shows "[Townname] Station". I wondered if it had to be manually approved, but that was a couple weeks ago and it still doesn't match what I have in the device page.

I emailed support on April 6th and got an automated response:
The Weather Channel
 |  Apr 06, 2019 03:37PM EDT


Thank you for taking the time to write to us. Our team has received your email and will be reviewing it shortly.
Case #1291442

No human response and it's now the 16th. I bumped it again with another email a few days ago, got another automated response, but no human reply. Is WU support still active?

Is there something else I have to do to be able to change my station name?

Thanks
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bassgeek

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Posted 2 months ago

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bassgeek

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If the issue is WU "policing" the station names to make sure they are not "undesirable" what if you added a "report" button next to the name? That takes the pressure of WU and lets the public police the names by reporting the few bad apples.

Seems to me that would make everyone happy .... WU would then only have to respond to a few reports, and station owners (the ones who provide your data) could decide how they want their own stations displayed.
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Victoria Gardner, Official Rep

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Thanks for the suggestion!  

--Victoria