Changing my station name | The WeatherAPI Community Customer Community

Hello,
Our local (small town) airport must have quit sending data to WU, so I joined two other stations in the area and put a new weather station on the air.

The station is working great. The data shows up on WU and all is well, except for one thing. I can't change my station name. The station name is defaulting to our town name. I want to include my ham radio call sign in my station name, but it doesn't update on WU. On the devices page, I can edit the station to whatever I want, and it shows that in the devices pages, but then on the map, it still only shows "[Townname] Station". I wondered if it had to be manually approved, but that was a couple weeks ago and it still doesn't match what I have in the device page.

I emailed support on April 6th and got an automated response:
The Weather Channel | Apr 06, 2019 03:37PM EDT

Thank you for taking the time to write to us. Our team has received your email and will be reviewing it shortly.
Case #1291442

No human response and it's now the 16th. I bumped it again with another email a few days ago, got another automated response, but no human reply. Is WU support still active?

Is there something else I have to do to be able to change my station name?

Thanks

bassgeek

4 Posts
5 Reply Likes

Posted 8 months ago

7 months ago

bassgeek

4 Posts
5 Reply Likes

If the issue is WU "policing" the station names to make sure they are not "undesirable" what if you added a "report" button next to the name? That takes the pressure of WU and lets the public police the names by reporting the few bad apples.

Seems to me that would make everyone happy .... WU would then only have to respond to a few reports, and station owners (the ones who provide your data) could decide how they want their own stations displayed.

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2019-04-29T15:42:06+00:00

Victoria Gardner, Official Rep

644 Posts
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Thanks for the suggestion!

--Victoria

2019-08-18T17:06:43+00:00

Paul Lundblad

1 Post
0 Reply Likes

Well, at least I know what's going on now. I'm a relatively new member and couldn't figure out why members near me had personalized names and I couldn't figure out why I was having difficulty changing my station name to make it more localized. At least tell new members it's not an option.

7 months ago

Dobie Hoffman

1 Post
3 Reply Likes

Well that answers my question, I just updated my station and lost my name. I'm also a ham, and get questioned all the time... Did you take your satation off the air? This is kind of disapointing.

(Edited)

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6 months ago

James Ellis

1 Post
4 Reply Likes

I echo Dobie Hoffman's comment.... Just replaced my old inoperable station and now my old station ID is gone.... The inability to name a station based on local geographical references that locals would recognize is not helpful to the public........ Please restore the ability of the station owner to name their own station...

(Edited)

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4 months ago

Sven Ryelsdorn

1 Post
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And evidently WU is pulling the public name from OpenStreetMap - in my case, the public name it has decided to name my station is based on an erroneous entry on OpenStreetMap. Someone decided to note their neighborhood as a separate town, so OSM and WU think all the neighborhoods within a 15 mile radius are in that fictional 'town.' It would be easy if I could just name the station myself, but I've had to go in and try to correct the error in OSM and hope that it properly populates MapBox for WU. WU, you're asking people to contribute to your business model by making their data available - why are you creating more work and headache for us?

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