connection dropping around noon nearly every day

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  • Updated 1 week ago
I have had an Aercus WeatherRanger for a couple of years and a few months ago, around the time I upgraded to a Zxyel Multy X router system, the connection to Wunderground started getting dropped nearly every day usually within a few minutes (+or -) of 12 noon, occasionally close to 12 midnight. Zxyel have been very helpful in investigating this and they find my PWS continues to report after Wunderground says it has stopped. Does this ring a bell with anyone or can anyone suggest how I can progress the diagnosis? I have tried to contact Wunderground support several times and have had no reply. Thanks, Phil.
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Phil Guttridge

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Posted 2 weeks ago

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Victoria Gardner, Official Rep

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What's your PWS ID, Phil?  You can send it to me in an email if you'd rather not splash it all over the Forum.

--Victoria
victoria.gardner@ibm.com