Doppler Radar Detected Storms list

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  • Updated 3 weeks ago
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On NEXRAD page, the Doppler Radar Detected Storms list has been unavailable for over a year and a half.  It states, "There are no Doppler radar detected storms for (any area) at this time."  A potentially dangerous statement, as it may leave someone unaware they are in the path of impending disastrous weather conditions.  Customer service has not responded in a few months.  What has happened to the quality of WU...?
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Pepperjet

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Posted 4 weeks ago

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Victoria Gardner, Official Rep

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Pepperjet, this is a WU web issue, not an API issue.  They don't monitor this forum.

Victoria Gardner
victoria.gardner@ibm.com
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Victoria Gardner, Official Rep

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No problem.  Have you checked today?  I'm not sure exactly what you were seeing, so if you're still seeing it today, clear cache and reload, and if still, send me a screen shot with the URL showing. 
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Pepperjet

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Thanks for following up.  Yes, this morning at the bottom of the NEXRAD page, "Doppler Radar Detected Storms" and the statement "There are no Doppler radar detected storms for (any area) at this time," has been removed from the page, and replaced by a link to WunderMap Radar, ...which is slow to load, doesn't work well, and doesn't offer the same info.  Figured the WU web team would take the easy way out and do this, rather than fix the issue.

Here are a couple URL's to areas that currently show active storms.  You will see labeled arrows depicting direction of storm cells and their movement when the map is animated.  Before, there was a grid at the bottom of the page listing info on the labeled arrows (each storm), direction of the storm cells in degrees, intensity, potential hail content, db of rain returns, wind direction & storm cell speed, storm tops, etc., of all the storm cells in the viewed area.  Incredibly useful information to weather disaster relief personal such as myself, or anyone that wanted to prepare their property for inclement weather, or move to a safe location out of harms way.

https://www.wunderground.com/weather-radar/united-states/tx/houston-galveston/hgx/?region=bro

https://www.wunderground.com/weather-radar/united-states/la/new-orleans/lix/?region=csg    

I am in the Atlanta area and the above links were the best location this morning I could find to display stormy weather.

Good luck getting to the bottom of this issue.  I suppose it's probably now a lost cause.  Although some curious subscribers will want to know what the labels on the storm arrows mean, ...guessing upon further inquiry, those will also soon disappear.

The storm track info item was unique to WU, why our corporation and it's affiliates had several paid subscriptions, and is sorely missed.  I don't want to come off a negative, but after a year and a half of hearing it will be fixed soon...?  A bit frustrating.

Very much appreciate you trying to help.  Sincerely, Eric.
(Edited)
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Victoria Gardner, Official Rep

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Eric, I'm not quite sure I understand.

"Paid subscriptions" -- to the web site?  The only subscription there is to turn off ads.  I'm missing something.  The *data* is still there, although I would not be surprised to find that the technology has moved along now, too.  Perhaps you need to develop your own internal corporate weather center, with the exact information that helps you.  The Weather Company can help with the data for that.

If there's some functionality that your business needs, by all means, make sure you've filled in the oft-referenced form (http://biz.weather.com/WU-Data-API_Data-Package-Demo-Request.html), and email me with additional details, and I'll try to facilitate that connection.  The WU web page is in the midst of a redesign; if you have ideas I can pass them along, but as everything on the web, things change, and one is not always going to love all the changes.  And because the web development is separate from what I do, I am not in the loop on what the next round of updates will include.  But it sounds as if the level of information you're talking about is extremely specific, probably too specific for the general public to make use of.  The arrows on the radar map are still there for the vast majority of the public who are not going to be able to interpret the information in a grid view.

Keep in mind, your original message suggested that the page displayed critically wrong information.  They did what I would have done as well:  take down the bad information, and provide a link to what is already available.  Because there's a site in development, they just don't have an infinite amount of time to fix the outgoing site.

NEXRAD data, says Wikipedia, is freely available.  If that's what you need, perhaps you should be encouraging the federal government to fund building out the information.  And build additional radar stations.  In some ways, an emphasis on NEXRAD runs counter to Weather Underground's focus on "hyper-local" weather, drawn from many sources, not just major radar installations. 

But you, and the company you work for, have multiple choices these days, and don't have to depend on just what gets publicly built out for weather information input.  If I can help connect you to people to create your own solution with The Weather Company data, please let me know!

Victoria Gardner
victoria.gardner@ibm.com
voicemail:  978-552-1406

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Pepperjet

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Yes Victoria, paid sub to the WU website to turn off the ads it was indeed.  The storm tracking data is not there on the NEXRAD page, only the coded storm cell arrows are there, with no way to reference the data.  We had no need for a custom internal weather center, because the last version format of the WU service was about perfect and only needed a couple minor tweaks to be totally outstanding.  Many people using the website wrote in and mentioned that fact countless times after the change.  The response from WU customer service / web tech was that they were focusing on making it more smart phone friendly and would fix the PC / laptop version after.  Page load times and functionality have suffered greatly on all devices since Feb. '17.  Nothing personal, but at this point, after seeing what TWC / IBM did to WU, and how fast things are progressing, we would be a bit leery having them help with weather data.

The storm tracking data was not an extremely specific item that the general public could not make use of.  Matching the letter / number code on the storm cell arrows to the list on the grid below was quick, very easy, and important info, as it told how severe the cells were, how fast they were developing, and where they were going.  An excellent warning system, even for someone that is not an expert.

NEXRAD info is freely available, that's true.  But we've yet to find the info on the NOAA site that was depicted on the WU site.  If it's buried in there somewhere, the Feds have done a good job of hiding it.  So..., when was the last time you've "encouraged" the Federal Government to do "anything?"  Lol!  Hoping you were making a joke there...;-)  Glad to hear that WU is concentrating on "hyper-local" weather.  If in real time, should be much better than NEXRAD, as that is usually six minutes old.  Curious how they intend to handle radar coverage with hyper-local...

Would be glad to fill out the Data Package Form, thanks for the link.  I'm thinking there will be some considerable expense for the custom service.  Understand things change on the web for better, or sometimes worse, but so many people considered WU to be the best weather website for so long, it seems like deaf ears abound.  Also understand you are not in the loop on the next round of updates and appreciate your efforts.  Pretty sure by now you know of at least one idea I might have on the website change, please feel free to pass the suggestion along.

Yes, glad they got the misleading info off the NEXRAD page for sure.  A shame that in a year and a half, they could not make good on their promise to fix the issue, ...so far.  Perhaps the site in development will win us all back over to WU, if done in a reasonable amount of time.

Indeed, the companies I own have many choices for weather info and are currently looking at some options.  Thanks for offering to help connect us to someone at TWC with a solution.

Kind regards,

Eric
(Edited)
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Victoria Gardner, Official Rep

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I hear you, Eric.  I started using WU in the late 90s, as a graduate student at the University of Michigan.  Watched it grow up, get bought, and like magic, here I am!  The issues of scale vs costs are incredibly difficult to address.  But no one I work with here wants to see WU go away, either.

I kind of was, kind of wasn't joking about encouraging the government.  Squeeky wheels and all that. 

If there's anything I can do on this api end, do let me know!

Victoria