End of Service for the Weather Underground API

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  • Announcement
  • Updated 1 week ago
  • (Edited)
We’re contacting you today to tell you about some upcoming changes to the Weather Underground (WU) API and what these changes mean for you.

The WU API has been around since 2010 to help you develop apps and websites as well as manage your Personal Weather Station data.  During that time, we’ve watched you build amazing products and visualize weather data with creativity and purpose.

Over the years, our infrastructure has struggled to keep up with the growing numbers of users coming to us for API data. We realized we needed to make changes to ensure the highest level of quality, performance and uptime for our API users.

As a result, we’ve made the difficult decision to retire the Weather Underground API. The Weather Company, which acquired WU back in 2012, offers a powerful suite of enterprise-grade APIs that might be better suited to meet your scale and performance needs while offering a broader range of weather data. You can see these products here.

Here’s what you need to know going forward:

  • Your subscriptions, and therefore access, will continue to work through 12/31/2018.

  • If you are a paying WU API customer, you will receive a call from a representative from The Weather Company, and IBM business, to discuss transition options to other API services. If you’d like to have these conversations sooner, contact us.

  • If you are a Personal Weather Station owner, you will receive more information about our plan to offer free access to the data you provide to Weather Underground. We’ll reach out once that plan has been finalized.

  • The WU Forum will continue to be the best place to connect, keep you informed, share your feedback and get your questions answered as we go through this process.


We are grateful for your commitment to Weather Underground and appreciate your understanding and support as we work through this process. These changes will allow us to continually improve our services and develop new features to keep WU a thriving place for you for many years to come.

Thanks for being part of the community.

Sincerely,

The WU Team
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Tim Roche, Official Rep

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Posted 1 year ago

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chrisjx

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Wow.  I am just finishing my first weather station and thought I'd get online here and send data and trade with locals.  Too bad.

I'm collecting my data through node-red (running on a raspi), into graphite/carbon-cache and then charting it in Grafana (running on another raspi).  I can send/publish to pretty much any API and I can subscribe via MQTT.

Anyone else have a weather api service? 

Should we build a new one called the WeatherOrNot?  Does anyone think we can build it for $20/year per account?  Non-profit? Federated?

Maybe we could build a big broker; an exchange.  The data is published from all stations and as it arrives it's routed to subscribers.  No data is actually stored in this service; it's just made available as a live feed.  Everyone becomes responsible for storing what they want.

Anyone have a guess at how many users there are on the existing service (which appears to be disappearing)?

Thoughts?

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Tom Krotchko

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Chris,

Just a little digging and if you go to Open Weathermap

Pricing is here:  https://openweathermap.org/price, and is free for up to 1 call a minute.   

They support JSON, XML, or HTML format.   
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Brian Hamilton

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30,000
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chrisjx

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That's a good number.  If every one of those sent/published data on a per 1 minute basis and they sent 6 data points that would be 180000 data points per minute or 3000 per second.  If we're just brokering it and not writing it to disk, should be fairly easy.

On the subscription side, 30,000 subscribers pulling 6 data points per minute for 100 stations would be 18,000,000 subscription calls.  That would get a devops attention.

My math might be off but my assumptions are probably way off.  

Thanks, Brian.

Chris.
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Eric Avila

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Is anyone in to setting something else or found another service, I understand most of us has a PWS that already has "harcoded" the url to report, seems that is a big issue, I have not seen much concern from places like AmbientWeather still offering PWS reporting to WU.

What are the odds that we will keep the current service as weather data providers, or what are the chances to get or build an alternative that could use our data to enhance their / our forecast with our data ?
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Justin Berk

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My app is not longer able to connect... and I am current on payment. The analytics show there is data flow, but I am getting many messages otherwise.  Is there any support I can contact? The online form asked me to pay an automated system.
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Victoria Gardner, Official Rep

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Justin, is this still going on?  If so could you please email me a screen shot?  I don't see anything unusual in your account.

Victoria Gardner
victoria.gardner@ibm.com
phone:  978-552-1406
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Victoria Gardner, Official Rep

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And you have seen the support page, yes?

https://feedback.weather.com/?b_id=17298#request

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Tom Krotchko

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Tim, I'm a little confused here.    I've been sending you data for about 10 years, through an app called Ambient VWS, and you broke most of those apis a few years back (which was expected, time moves on.   

I was doing a little digging about how I could rewrite some of the screen templates to use a little bit more modern templates, and it seems like now you want to continue to get my data for free and then sell it back to me if I want to use it on my personal site.   

Am I understanding that correctly?   Or did I'm completely misunderstand what you're saying?
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Victoria Gardner, Official Rep

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Hi, Tom.

Personal Weather Station users will likely be able to get their own data back.  We're still working out the details, which is why you haven't been getting a lot of information. 
(Edited)
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Tom Krotchko

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I don't mean "getting it back" literally.  I have every bit of my data.  What I mean is it sounds like you expect me  to continue to feed WU data at no cost, but pay to get the enriched and processed data back via API's..

I'm not sure of the value proposition of such a thing, but I'm open to your explaining it to me.  I'm available for a phone call or an email or you can post it publicly..

Looking forward to hearing from you.
(Edited)
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xd1936

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Agreed. The simple text strings and forecast data that one can currently request when asking the WU API for data is great. It would really suck to lose that.
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ICC DigitalCity

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I'm trying to get into my account to change credit card info as the one on file is soon to be cancelled, but it says the email does not exist in the system.   I guess it doesn't matter if the API is going to be closed anyway - just hope this doesn't cause any issues.
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Victoria Gardner, Official Rep

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Would you please email me with more details (like a screen shot) of what you're referring to?  I can't find your account.

Thank you!
Victoria Gardner
victoria.gardner@ibm.com
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Robert Conklin

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Useless. Like everything else IBM touches, WU is now broken.
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Victoria Gardner, Official Rep

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I'm sorry you feel that way, Robert.  WU isn't broken, but like all things on the Internet, it is bound to change. 
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Pepperjet

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Indeed...  Change for better or worse?  Kind of like the NEXRAD page on WU.  Doppler Radar Detected Storms list has not worked for over a year and a half and states, "There are no Doppler radar detected storms for (anywhere) at this time."  Perhaps a dangerous statement, as anyone seeing this may not realize they are in the path of impending, potentially disastrous weather.  Customer service has not responded to this issue in a few months.  I think broken may be well described.

https://www.wunderground.com/radar/radblast.asp?ID=ffc&lat=34.143436&lon=-84.569412&labe...
(Edited)
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Nikita Saraf

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We are a research team at University of Cincinnati and have been using WU paid API to fetch the required data. I have been following up with the updates about new API and the prices associated. I want to know about new proposed cost per account, acceptable number of API calls, and benefits for research projects if any. It would be best if we could get documentation on API and pricing. 
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Victoria Gardner, Official Rep

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Nikita, I assume you've filled out the form online?  Can I have someone contact the person in charge of paying for the API usage?

Feel free to email me directly at victoria.gardner@ibm.com

Victoria
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Tommy Gombar

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Hi

Can you share the plans for historical data ?

Best
Tommy
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Victoria Gardner, Official Rep

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Hi, Tommy.

I don't mean to deflect, but your question is ambiguous.  Do you mean
A)  What are the cost plans for various levels of historical data calls in The Weather Company api? or
B)  What does The Weather Company plan to do about providing access to data from the past?

If A, then the answer is going to have to come from the people who have access to all the plans and pricing for all the various regions.  If you haven't filled out the form here (http://biz.weather.com/WU-Data-API_Data-Package-Demo-Request.html), then do so, and someone will get back to you.  If you have filled it out, drop me an email with the contact info you provided so I can see where you are in the queue.  If you have a key, tell me that in an email, too.

If B, then
B.i -- PWS owner:  Personal Weather Station (PWS) owners will have access to their own data.
B.ii -- everyone else:  Historical data is a possible option from The Weather Company, at a variety of price points.  See A.

Does that help?

Victoria Gardner
victoria.gardner@ibm.com
voicemail:  978-552-1406

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Mike Brewer

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For developers who use WU API data for non-commercial purposes, you will have access to a new plan for a personal use, low call volume API. Stay tuned for more details as we build this out.
When will we hear about this new plan?
 
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Spenser

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"For developers who use WU API data for non-commercial purposes, you will have access to a new plan for a personal use, low call volume API. Stay tuned for more details as we build this out."

When can this information be expected? I believe I'm currently using a low call volume but I'd like to understand sooner than December 31st what changes I can expect.
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Matt Brady

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I’m sitting on my hands anxiously worrying that the costs will be so far above and beyond what I can afford that it will no longer be feasible to keep my app running.
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Mike Brewer

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My worry is that the data will not be as good as it is for the existing wunderground API... remains to be seen.
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quim

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Good Morning
First of all ask for forgiveness for my English, it is not my language.
I want to reach a good port to receive an API, because until a few months ago it was very useful for me to know the internal temperature, for greater control, which WU does not have this personal data on the web.
I am waiting for the new plan for private use.
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Victoria Gardner, Official Rep

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Hi, Quim!

First, might I ask what your preferred language is?

I'm not sure I understand what you are asking.  If you want to be contacted about paying for data from The Weather Company, you should fill out the form here:  http://biz.weather.com/WU-Data-API_Data-Package-Demo-Request.html

We are no longer providing free API access keys.

Sincerely,
Victoria Gardner
victoria.gardner@ibm.com
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Mike Brewer

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"literally any day now"... still waiting three weeks later!
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Dan Bunyard

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This is extremely disappointing.  When the API access goes away I will no longer be uploading my weather data.   This is a terrible choice.  I don't want access to only my data but a few other local weather stations as well.  If I cannot get access to that then my  weather station will no longer provide you with free data.
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Eric Avila

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Thank you @Victoria for clearify that you are "Us", since you need to have the full picture of different uses/users of PWS network I will provide you with my use/feedback as a 10+yrs pws user sending data from Central America, advocating for this network in Latin America where we don ́t have the best official met services as you in the USA has.   (Sorry if my english is not good)

0. I am just a wx geek from this part of the world, loving what WU did from the beginning (Ask Jeff Masters, Bob Henson and John Celenza if still around, guess not)

1. PWS network / site is the only source of realtime data where you can verify where is generated

2. We have more coverage as private weather stations owners than the official met services

3. In my perception in this part of the world, WU forecast API seems to improve after we setup a PWS in the location. so is a win/win  we deploy a new station, give you the data, receive a better forecast. so is not a matter of sending but also receiving

4. in the region there are mostly operations or uses of this data that can afford commercial weather services as it can be the case for USA / Europe  or Worldwide operations, most of what I have done with my data is public service

5. As of WU services for our case (radar: no radar info for my region, Satellite: NOAA/other sources ok, current conditions for a place: WU, forecast for that place: WU (5d ok), 

I Hope this insights could be of some use or give you some hints to tell us if we are still in a position of hoping for the best finale out of this.
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Victoria Gardner, Official Rep

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Hi, Eric!  Yay for weather geeks!  Your English is lovely, no need to be shy.

Thank you for all this.  I think the team I work with is aware of and concerned about PWS users who are providing this sort of public service.  I can't say more than that right now.  

--Victoria
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Eric Avila

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Thanks, just to clear my point 4. in english just that word means the opposite, this Is what I was trying to say.. Sorry.

4. in the region most of operations or uses of this data CANNOT afford commercial weather services as it can be the case for USA / Europe  or Worldwide operations, most of what I have done with my data is public service


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guy

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It's been interesting following all of this for the last few months, same issues over and over.  I left WU after my API stopped working for my weather station and got no response.  I looked back at that time, and reviewed what I knew WU had killed off or degraded and saw no real future here.  How long has this API issue been going on?  Do we have anything more concrete from what we knew a few months ago?  The attitude seems to be that IBM is working on something, but were not going to tell you, or work with you on it.  But when we are done, then you'll find out what it is.  Oh, and at that point whats done is done, take it or leave it, and you got a week to decide.  I would hope IBM would not do that, but I have direct experience with IBM on a product they released nationwide that wasn't completed, and had no documentation.  Only time will tell, and until their ready, don't expect to learn much.

I agree that if I'm providing you data, you want, for free, I should get something in return. Especially since the PWS station owner is providing their data at an expense to themselves in obtaining, maintaining, and running their stations.  Even providing data to CWOP you get something back.  It may not be much but you can QC your site for accuracy.  But keep in mind, if you are providing data to CWOP, WU still get's your station data.  So if you stop sending to WU, but keep your CWOP feed active, WU still gets it.  The only thing WU loses is the rapid fire update.   So I don't think WU/IBM really cares if you stop feeding them your data.

At this point it's time to sit back and wait.  IBM isn't going to tell you anything until they are ready.  Pushing and prodding them won't make a difference.  Victoria is probably telling you all she can for what she has access to.  There are a lot levels of management involved, and IBM doesn't communicate well from the top to the bottom. 
Hopefully I'm wrong, and WU/IBM does something good here.  I liked what I had when it worked.  Now it's just time to wait and see as time is running out on this issue.
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Tom Krotchko

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Wise advice.  I'd only add that you should look out for your own self-interest.   WU was thought of as a community sponsored project when it was part of UM, and now it's part of IBM.   


Act as if you're dealing with a large multinational corporation.
(Edited)
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Paul Clark

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We provide a simple weather forecast app as part of a hospitality interactive TV solution for cruise ships and hotels, where the operator subscribes to your (minimal) paid service.  The usage is incredibly basic - three days forecast of weather type and temperature across 5 locations.  The forecast results are locally cached so hits to your site are minimal.

Any cost increase will be a matter for the service operator / hotel, but we need the new API as soon as possible.   Alternatively, if you realistically are no longer interested in this kind of low volume business, we need to know...

Please advise

Thanks

Paul Clark
Packet Ship

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guy

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Well it's big business, and their not going to list their pricing, and probably their pricing is way above the others.  Also, you will have to talk to a salesperson that will want to add on options, and raise the price.  But as most big business anymore, they will offer you a big discount for the first year.  That way you develop you app around their data.  When year two comes, the price will go up, no discount, and you will be left with changing and redoing you app, or stay with them and pay the price.
It is also interesting their ready to talk about pricing, but say they don't have the api ready to share.  Isn't that a bit backwards.  Set a price, and then develop the api????
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Tom Krotchko

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It sounds like what WU's value proposition is to use the data from thousands of PWS's that they can use to provide instant data and detailed analytics for research and commercial purposes.    It's not going to be for hobbyist anymore.   There's no money in that.

It feels like they're struggling to find a model where they still get all that PWS data for free, and then not over-commit to those same PWS owners for enriched data.   Which I don't get.   You can put servers up in AWS, push all the forecast data for PWSs users to grab (because it costs them almost nothing to provide at that point).   

With the pricing from other sites that have been mentioned already (it's basically almost free) I'm not sure it will work for anybody, particularly since there would be no long-term commitment to PWS owners on price or API structure.

I don't have any hard feelings over that, but if I was a developer, I'd abstract away from anybody's API and that would let me snap a new provider in very quickly if I found something better/cheaper. .  I wouldn't over commit to anyone with so many choices in the market for weather data 
(Edited)
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Matt Brady

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The fact that an actual person has to be involved tells be it’s going to be rediculously expensive. A web page can show me prices and take my sign up information for basically free. An actual slalesperson needs to be paid for their time, and it’s unlikely I’ll be able to afford that.
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Claude Felizardo

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Providing a web service is not something that you set up once and never have to touch again.  There are security patches to apply, updates to software packages that may break you code.  If you to move to a different platform that's not fun either as there's always some little difference you didn't plan on years later.  Then there's the database in the background and that's no picnic either.  And your in for a heap of trouble if your original developers leave or retire or move on to other projects.
I'm a developer, I have to deal with sysadmins pushing for security patches, migrations to different databases, hardware failures, etc. while trying to keep data producers and consumers happy, so I get it.  Latest push is to move more and more of our processing into the cloud but we had serious problems with data latency so we had to scrap an earlier migration.  The cost for bandwidth going into and out of the cloud, cpu power, memory footprint ain't cheap.  It's worse if you have dynamic data that can't be cached.
I push my weather data to multiple websites and as long as I am able to compare my data to neighbors I'm happy so I'm willing to give WU time to get it right.
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Tom Krotchko

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" The cost for bandwidth going into and out of the cloud, cpu power, memory footprint ain't cheap."

Actually it's not bad.   There are weather data providers willing to do 10,000 RESTful calls for $1 (referenced earlier in this thread, with the first 1,000 free).   
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Emery Wooten

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We are a week into November folks.  If I am going to rewrite scripts or change APIs I would like to know what I am up against so I can keep my sites running.  It is past time to let us PWS owners know the specifics and start testing the replacement if there is one.
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Spenser

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I was told "literally any day now" 2 weeks ago. I'm fairly confident we are not going to receive any new information.
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bshul10 .

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My googling led me here....I'm just a stupid mechanical engineer, stumbling around, trying to find an answer to the question....Does WU still supply weather data to IFTTT?, because none of the applets that use WU, as the service, are working?...Thank you for your help.
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Victoria Gardner, Official Rep

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URL?  Happy to try to help, but it does not sound like something that we had anything to do with.  Nothing has been cut off, to my knowledge.

Victoria Gardner
victoria.gardner@ibm.com
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예진 이

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Hi, I am an amateur programmer and a uni student. I want to make an android app showing pollen load maps with pollen count, as my graduation project(it is like dissertation). I am South Korean and there's no api or data referring pollen count in Korea so this is the only api I can use at the moment. Is there anyway I can use this api? or when are you planning to resume the access to this api for developers?
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Victoria Gardner, Official Rep

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Hi there!

Sadly, I do not have any good news for you.  This API will not be reopening for developers, and pollen information is not going to be available in the WU ecosystem.  Perhaps someone else on the forum might know of it elsewhere?

Victoria Gardner
victoria.gardner@ibm.com
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xd1936

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Now that there's only a couple of weeks left before deprecation, you have clearly not given us enough time to migrate to your supposedly-coming new API. I've begun moving all of my Wunderground API queries to the new NWS GeoJSON API. If you're in the United States, it's worth a look.

https://forecast-v3.weather.gov/documentation

Dark Sky also has some nice features, as others have mentioned.

https://darksky.net/dev

Wunderground, you should be embarrassed by the timeframe you've chosen for this and how it's all being handled.
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Victoria Gardner, Official Rep

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We're going to have to leave the WordPress discussion aside for the moment, it's being discussed over my head.  I'll let you know when there's an answer.

In terms of developers, large and small, it's pay as you go, or shift to another platform.  I know a lot of people are going to be unhappy with that answer, but there it is.  There will no longer be a WU "developer key".  

If you're building out apps for the future, you will probably want to consider the price point of your users.  If they're likely to have the volume and desire the high quality data of The Weather Company, then build around that.  If they are likely to want free access only, you're going to need to look for another platform.  

I think the short answer is, yes, you're going to have to rewrite your app.  The Weather Underground API ecosystem as it has been known will be ending for all but PWS owners who upload their data to WU and subscription customers who have contracts to transition to TWC data.  And even they will eventually be shifting.

Will your application continue to work?  If the application is used by a PWS owner who already has a key, it will work for a while, until the transition to the new API is complete, at which point it will also stop working.  The calls to the new API may be similar, but they will not be identical.  And poor old legacy WU API will be able to head home to watch TV.

Victoria
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Victoria Gardner, Official Rep

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WU website and mobile apps are outside my domain.  I can go down the hall to metops and tell them you don't like the forecasts, however.
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Pierre Lannoy

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Thanks Victoria.
It's finally an answer that seems clear to me. Even if it saddens me ...

I wish you good luck for the future.
Pierre

(and of course, I look forward to your reply regarding the WordPress plugin)
(Edited)
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Victoria Gardner, Official Rep

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I wish you all the best as well, Pierre!
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Victoria Gardner, Official Rep

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We have an answer on the WordPress plug-in:  Its key will also be deactivated.  If its developer wants to develop it on The Weather Company's platform, then they'll need to get a new key on that API.
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Mike Brewer

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Thanks for the link to the NWS API.  Till now I've been using the API described at http://graphical.weather.gov/xml/ -- has that long since been superseded by the one you mention??

And yes, wunderground should really be embarrassed. 
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saratogaWX

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The XML version has been around for multiple years.  It's the 'production' version (I think).  The api.weather.gov version is still Beta.
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xd1936

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I have some scripts that check the new GeoJSON API for active Severe Weather Alerts every 5 minutes. I've had a couple of times over the last month where a request times out for a bit, but it usually bounces back relatively quickly. It seems to be getting more stable as time goes on.
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saratogaWX

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I got tired of waiting for a description/pricing for what the successor WU API might be and wrote a replacement script using DarkSky.net API for the weather source.

https://saratoga-weather.org/scripts-DSforecast.php

Other than alerts being only in English and only full-day forecasts (no night-specific forecast), it seems to support all the other needs that the WU-forecast.php script had (free-limited-use API key, international locations by lat/long, multilingual forecasts).  I'm ready to kill the WU-forecast.php script when WU deprecates the API.

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christopher.r.spitler

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if you're so inclined, would be awesome to have it uploaded to GitHub so the rest of the community can contribute and help, but either way, great work!!
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saratogaWX

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Alas, I'm not using GitHub for distribution at this time, but feel free to use/share/modify the script(s) as you see fit with downloads from my website.  Maybe in the future, I'll figure out how to package the multiple scripts/website templates to GitHub, but that's for another day :)
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mcihany

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Hi all
I m a new anrdoid weather developer and I m using this successful service with free limited account but I there is uncertainty sitution nowadays. I think there won't be enough time to change service settings in my application so I want to be inform if it will be free type or not and what will be limits also limits and features of paid  version
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mcihany

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hi again, I send info via form which you mentioned above it was 6 days ago but no one return me also time is running out :(
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Victoria Gardner, Official Rep

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I am happy to try to expedite contact, but I cannot find any variation of the handle you're using here in the form.  Please email me directly.

Victoria Gardner
victoria.gardner@ibm.com
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mcihany

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Hi Victoria I sent an email to  you via mcyeter@gmail.com but I coulnd't get answer. Unfortunately time is runnig out and I think you should give us more time to be adapted new system which really secret for us we have no idea about it. 
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Victoria Gardner, Official Rep

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Mcihany, I don't know what you're playing here, but I answered your emails.  I find it reprehensible that you pretend otherwise here, on a public forum.  

Victoria Gardner
victoria.gardner@ibm.com
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mcihany

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No no you didn't answer my email I don't play anything. İf you answer my email plase write my words and post an screenshot here beauce I can post screenshot. why you are so angry I don't understand
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Paul Clark

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Repost because my original thread got hijacked...
--
We provide a simple weather forecast app as part of a hospitality interactive TV solution for cruise ships and hotels, where the operator subscribes to your (minimal) paid service.  The usage is incredibly basic - three days forecast of weather type and temperature across 5 locations.  The forecast results are locally cached so hits to your site are minimal.

Any cost increase will be a matter for the service operator / hotel, but we need the new API as soon as possible.   Alternatively, if you realistically are no longer interested in this kind of low volume business, we need to know...

When will the new forecast API be available and who do I point my customers to to discuss pricing?  This is now (because of your short notice) very urgent!

Please advise

Thanks

Paul Clark
Packet Ship
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Paul Clark

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Hi Victoria,

Thanks, I will follow that up.  In terms of timing, the first I heard of this was an email on 1st November, which directed me here;  I posted the same day but got no response.

Paul
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Victoria Gardner, Official Rep

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I'm sorry about your not getting a response before.  If you have any concerns about speed in the future, please do just email me directly.  

Victoria Gardner
victoria.gardner@ibm.com
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Mike Schaeffer

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Regarding this: "I'm sorry you feel this is sudden, but the notice has been up for months now.  "

The third bullet point in the original post states the following: "For developers who use WU API data for non-commercial purposes, you will have access to a new plan for a personal use, low call volume API."

Two weeks ago, this position has changed to the following: "Individuals who are not PWS owners and use only a small amount of data will likely need to find a new platform to use. "

I'm grateful for the free service WU has provided for the last few years, and I do understand why it has to end, but this deprecation could've been handled better.  Like many instances in life, I'd rather have had the complete extent of bad news in one shot, three months ago.
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Victoria Gardner, Official Rep

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Mike, this may be entirely my fault.

I was tempted to go back and delete my previous responses, but it felt like I would be gaslighting you (all), so I didn't.  But I now think my pronouncement was in error.

I am trying to get additional clarifications.  

We wish all of this had gone more smoothly.  I wish I could keep track of all the many stakeholders better.  

If I could present myself for you to kick me in the shins, I would.  Please, in lieu of that, accept my sincere apologies.

Victoria Gardner
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Mike Schaeffer

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Thanks for the response.... I've been on both sides of this sort of issue (I work in IT) and have been kicked in the shins myself enough to sympathize. :-) Good luck with the balance of the transition.
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xd1936

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Can you help direct me to the equivalent of the Wunderground Radar Image API that TWC/IBM offers?
https://www.wunderground.com/weather/api/d/docs?d=layers/radar
I'm having trouble finding it.
(Edited)
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Victoria Gardner, Official Rep

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Drop me an email, so I'm not clogging everything up here.

Victoria Gardner
victoria.gardner@ibm.com
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xd1936

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Sure thing! Sent.
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Mike Schaeffer

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Has anything been announced about the "personal use, low call volume API."? I'm a current user of the free API (temperature polling every 15 minutes for two locations) and am looking for a replacement.

Thanks,
Mike

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knarfsov

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Yes, same here. I display WU weather information on my computer's desktop with help of GeekTool.
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Kevin Key

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Wow. IBM sure knows how to alienate their customers. Not only do I send my station data to Weather Underground, but I'm also a paying member for their ad-free service. As of sometime this morning, my access to the website  was revoked without any warning or explanation. This is no way to run a business!
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Tom Krotchko

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I'm not sure if it was revoked or it's just a glitch.   I tried to log in this morning and it just sits there fat, dumb and happy and never moves beyond the login.  Try it.

https://www.wunderground.com/login  

I'll have to check my logs to see if they're still accepting my data.  And I'm curious if this is a general issue with everyone.
(Edited)
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Victoria Gardner, Official Rep

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Yes.  Unfortunately you're on the API website, not the Web site's help desk.  

This is totally a general issue with everyone.  It was happening to me, too, this morning on my home computer.  So no conspiracy theories, please, it's just a web-wide glitch.  I have not had a chance to get over to the web side of things yet to see if there's an ETA for fixing it.

Victoria Gardner
victoria.gardner@ibm.com
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Inge Wolters

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As a PWS owner and an API user, how can I check if my developer key is correctly connected to my own PWS?  I do understand I will have to change my own software somewhere after new year's eve, but I do a few hours at least to get that up and running again :p
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Victoria Gardner, Official Rep

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Inge, the very best thing I can suggest is to email me your key and PWS ID, and I will add you to my list to verify.  This will also add you to my list to contact directly with updates for PWS owners.

Victoria Gardner
victoria.gardner@ibm.com
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Babis Kalpak

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If you are a Personal Weather Station owner, you will receive more information about our plan to offer free access to the data you provide to Weather Underground. We’ll reach out once that plan has been finalized.


when will I receive a message email to know what changes must i will do to my code?
in around 1 month the api stops and  what next?
 i will receive a message at 31 december to resolve the changes in some hours? 
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Victoria Gardner, Official Rep

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Hi, Babis!

Let me try to clarify this a bit.

1.  PWS owners who upload their data will continue to be able to access the WU API past December 31.  If you want to ensure that you are first in line with information, you can email me your API key, PWS ID, and I will add you to my list of people to inform/keep track of as we move forward.

2.  When the new API is ready, we will give you transition time.  No one has contacted you about the new code because the new code is not ready yet. 

Does that help?

Victoria Gardner
victoria.gardner@ibm.com
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Mariano Junge

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What a shitshow, i.e. a situation characterized by a growing number of unsatisfied users, a company that does no communicate openly, and a representative that is unable to commit to binding statements. Six months have gone by since the initial announcement to end the service, and still no information about the upcoming transition provided to the PWS owners. The resulting exasperation will not magically go away. 
(Edited)
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Terry Terry

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It actually WILL go away. Once all the disgruntled users that helped them with their data to get where they are are all pissed off to the point that they stop wondering if wunderground/weather.com/ibm will ever be usable again, stop submitting them their data and take away the base that made wunderground.
Pretty easy - simply stop supporting the joke that they play here by stopping to send them your data. Let's see who needs whom...
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Mike Brewer

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Mariano, that about sums it up.  I've been accused by said representative of being 'a bit dramatic' by suggesting that even those PWS owners that will continue to get API access will nevertheless decide to take their data elsewhere.  Wunderground as we know it will die a slow, painful death, which is probably what IBM have in mind.  Without PWS data and without an API, and without a community or crowd-sourced ethos (doesn't go hand-in-hand with the IBM corporate ethos) what really is left of WU?  Begin carving the headstone...