I got this Could not change subscription due to an unknown error.What should i do? I typed my card infos correctly.

  • 4
  • Problem
  • Updated 3 years ago
I Always got this when I try to purchase key.

Could not change subscription due to an unknown error.

I correctly typed my card infos and previously I purchased key but disabled..
Photo of ildoonet


  • 3 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 4
Photo of apinoob247


  • 1 Post
  • 0 Reply Likes
I am getting the same issue, except our card on file expired. I went to update our key back to our previously plan after adding updated payment and get the same error.
Photo of Kurt Richardson

Kurt Richardson

  • 2 Posts
  • 0 Reply Likes
Did you ever figure this out?  I get the same message.  Our credit card details changed and a payment failed, and we haven't been able to correct it in 2 days of trying.