I got this Could not change subscription due to an unknown error.What should i do? I typed my card infos correctly.

  • 4
  • Problem
  • Updated 5 years ago
I Always got this when I try to purchase key.

Could not change subscription due to an unknown error.

I correctly typed my card infos and previously I purchased key but disabled..
Photo of ildoonet


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Posted 7 years ago

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Photo of apinoob247


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I am getting the same issue, except our card on file expired. I went to update our key back to our previously plan after adding updated payment and get the same error.
Photo of Kurt Richardson

Kurt Richardson

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Did you ever figure this out?  I get the same message.  Our credit card details changed and a payment failed, and we haven't been able to correct it in 2 days of trying.