IOS app login error | The WeatherAPI Community Customer Community

I have just signed up for an account on the wunderground website. My pws is up and running. I can't use my login details for the suit of iOS apps? What should I do?

As some more background information I had my pws running for 3 weeks. But I could only login and look at it via the iOS apps and not the website. When I tired to log into the website my email was not recognised, not the password was incorrect. I abandoned that pws Id, create a new account and started form square one. But now I can't get into the iOS apps.
Please help

hugh

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frustrated

Posted 8 months ago

8 months ago

Victoria Gardner, Official Rep

658 Posts
93 Reply Likes

Hugh, please email me directly. I can't debug this in a public forum.

--Victoria
victoria.gardner@ibm.com

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2019-08-19T14:22:10+00:00

Branden Farmer

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What's the solution? I'm having the same issue.

2 months ago

Jon Deane

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I'm also experiencing the same issue.

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1 month ago

Victoria Gardner, Official Rep

658 Posts
93 Reply Likes

The best place to report login issues on the web or an app is https://feedback.weather.com/customer/portal/emails/new?b_id=17298

In order to research them, I need to know your real account information, and I don't want to expose that on a public site.

Thank you!

--Victoria

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1 month ago

ivan46

4 Posts
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