My new PWS shows as offline

  • 1
  • Problem
  • Updated 1 week ago
I have installed my new weather station (Acu-rite 5-in-1 sensor with Acu-Rite Access). I can see the data if I go to the Acu-Rite server so I know the station is working and transmitting via Acu-Rite Access. The PWS is marked as shared in my Acu-rite profile with the station ID that is in my Weather Underground profile/Device. However, I can not use that station ID in the WU API as it is marked as off-line.  How do I make it on-Line?  
Photo of Barry Gordon

Barry Gordon

  • 8 Posts
  • 1 Reply Like

Posted 2 weeks ago

  • 1
Photo of Tom

Tom

  • 51 Posts
  • 18 Reply Likes
Not 100% sure how the Acu-Rite system works, but sometimes people get their WU password confused with their PWS key.

Usually you need to enter the WU Station ID and then their Station key to submit data.  The key can be found by logging on to WU and selecting 'My Devices' under profile.
Photo of Barry Gordon

Barry Gordon

  • 8 Posts
  • 1 Reply Like
Thanks, Tom.  I don't see any place on the Acu-Rite system to enter the WU Device key so I don't think that's the problem
Photo of Tom

Tom

  • 51 Posts
  • 18 Reply Likes
WU won't accept data without the key.  I will dig a little deeper into it.
Photo of Tom

Tom

  • 51 Posts
  • 18 Reply Likes
Here is where some manufactures get confused.   The directions say password, but what is needed is the key.

Also they do not want you to copy and paste it so you need to write it down before starting.


(Edited)
Photo of Barry Gordon

Barry Gordon

  • 8 Posts
  • 1 Reply Like
You were correct.  the Acurite instructions are very misleading.  I spoke with Acurite support and they fixed the issue for me.  Thanks
Photo of Tom

Tom

  • 51 Posts
  • 18 Reply Likes
Wahoo!!