Payment done, Subscription not updated

  • 2
  • Question
  • Updated 6 years ago
Hi there,

This morning, I payed for a Cumulus Shower plan using the Weather
Underground interface.
I got an email right after from the billing api saying "It is now
active". But since then,
nothing changed on my interface. I'm still a Stratus Developer. I even
used one of my Raindrops.
Could you help me ?
The invoice number is Invoice 1924.

Thanks for your help !

Florian
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woozor

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  • sad

Posted 6 years ago

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woozor

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For those who will be interested by this topic, Brendan from Wundergound answered me by email :

"We have a problem with our billing right now that we are working on
sorting out. Once its fixed the accounts will be in synch with your
payment."


Florian
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Lynn Armstrong

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This happened to me on Friday, I have been unable to find any email or phone number to call to get it worked out. I posted Friday a question about it and can't find it or a response on the board. I am invoice 4093.