Radar API intermittently down

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  • Problem
  • Updated 9 months ago
  • (Edited)
Radar API completely unresponsive starting December 8, 2017 approximately 10:57 CDT.  Seemed to partially recover sometime Sunday, December 11.  Still intermittently down.  Support contacted.  No response.
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Kim Trapp

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Posted 9 months ago

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Kim Trapp

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Radar worked intermittently yesterday morning, but has been completely unavailable since 3:17PM CTD yesterday.
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Kim Trapp

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Day 5 - still no resolution.  Still having radar issues.  Intermittently down all of yesterday and last night.  There are some 1 hr periods with 100% failure of API calls.  Other 1 hr periods have a 25 – 75% failure rate. 

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Kim Trapp

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Day 10 - still no resolution.  If anyone else is having issues, please post here.  I am not getting any response from support.

Friday                    58% failure rate

Saturday              40% failure rate

Sunday                 40% failure rate

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Brendan Hayes, Official Rep

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The IT team worked on radar this weekend.  Is the problem still happening today?
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Kim Trapp

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Yes, still happening today.  Similar failure rate.
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Everblack

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I've been also experiencing some failure in downloading radar frames... my program downloads most frames normally, but some to 0 KB which I assume is what Kim is experiencing.