Satellite images stuck for days, in both API and your Wunderground app (but not Storm app!)

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  • Problem
  • Updated 5 days ago
For days now satellite images have been fixed. Nothing moves. I get the same image exactly today as I got yesterday for this example request:

http://api.wunderground.com/api/(YOURAPIKEYHERE)/satellite/image.gif?num=0&newmaps=0&lat=11.178401873711778&lon=-56.25&radius=1218&radunits=km&width=1024&height=1024&key=sat_ir4&smooth=1&basemap=0&borders=0&frame=0&timelabel.x=16&timelabel.y=240&timelabel=0


Note that radars seem to be working fine (in the places that have them).

Another shocking point is that if I try your new Storm app I DO get visible clouds over say Rio de Janeiro, animating at usual rate (not every hour but still updates every 2-3 hours as it did before on wunderground and API).

Are you planning on fixing this soon for paid API users (and your own wunderground app?)
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Santiago Lema

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  • frustrated

Posted 2 weeks ago

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Luis Meloni

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almost a month the GOES image .. south America is fixed ... no prevision ... not a word about it ... 
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Roberto

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Satellite animation are stopped since Jan. 23. The official Wunderground app display probably the same animation since  Jan. 23.

And the problem is visible in the response (X-DataTime) it returns Jan 23
I also signaled the issue by email and still no official response.
Accept-Ranges:bytes
Cache-Control:max-age=0, no-cache
Connection:keep-alive
Content-Length:356090
Content-Type:image/gif
Date:Thu, 08 Feb 2018 09:47:16 GMT
Expires:Thu, 08 Feb 2018 09:47:16 GMT
Pragma:no-cache
Server:Apache/2.2.15 (CentOS)
X-Cacheable:YES
X-DataTime:1516733658
X-TimeZone:UTC
X-Varnish:948770926
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Brendan Hayes, Official Rep

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We are trying to figure out a new backend solution to this to get past the problem.  I inform the development team when the issue is reported here. 
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Roberto

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Thanks for answering Brendan. At least you're aware of the issue.
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Brendan Hayes, Official Rep

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Satellite is fixed.  We are working on getting the higher resolution data into the satellite imagery as well.  
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Roberto

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Indeed, thanks for your answer.