Unchanged Api Limit After Upgrading

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  • Question
  • Updated 3 months ago
  • (Edited)
Hi we upgraded our plan to support 100,000 calls today and yet we keep getting emails that say we are over our 500 call limit. Any one have any ideas how to fix this? No one seems to respond to support emails:

Hello,

Your wunderground API key (xxxxxxxx) exceeded its allotted usage today by making 543 calls in a day but the limit is 500.
This feature_id has been disabled for the remainder of the day: history.
We check usage for 24-hour periods based on U.S. Eastern Time.

The plan you are registered for is Cumulus - Shower, granting you 100000 calls per day with 1000 calls per minute limit for all of the features in the Cumulus package. To upgrade your plan go to: http://www.wunderground.com/weather/api/d/xxxxx/edit.html

Details: exceededcalls_history: calls: 543 (of 500)
Time: Wed, Apr 18, 2018 17:15 UTC

Thank you,
wunderground.com API Team
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Lee

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Posted 3 months ago

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Photo of Tim Roche

Tim Roche, Official Rep

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Hi Lee, 
History is not included in your plan, you get 500 calls for personal use, but we no longer sell that data through this portal.   
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Lee

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Hey Tim, thanks so much for the reply! So there is no way to get more than 500 calls for history period? If not is there another provider that provides this?