I'm fairly new at this, but have had the map working well for about 2 weeks. Today I got this in return and don't know why. Help?
{
"response": {
"version": "0.1"
,"termsofService": "http://www.wunderground.com/weather/a..."
,"features": {
"animatedradar": 0
}
,
"error": {
"type": "invalidimage"
}
}
}
{
"response": {
"version": "0.1"
,"termsofService": "http://www.wunderground.com/weather/a..."
,"features": {
"animatedradar": 0
}
,
"error": {
"type": "invalidimage"
}
}
}
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Posted 8 years ago
- 29 Posts
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I have been getting the same error since
2012-06-05 | 07:44:42 PM EDT
so it looks like something is wrong with the radar image servers.
2012-06-05 | 07:44:42 PM EDT
so it looks like something is wrong with the radar image servers.
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Still going 12 hours later!?
- 3 Posts
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And yesterday I unveiled this as part of a bigger app. Bummer. How much does WU staff monitor this forum? Is there another way to ask them to fix it?
- 29 Posts
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You can sumbit a support ticket here.
http://wuhelp.wunderground.com/index....
Pick API/XML Feeds from the list and click next to get the form to fill out.
I usually get a reply in 1 to 3 days.
http://wuhelp.wunderground.com/index....
Pick API/XML Feeds from the list and click next to get the form to fill out.
I usually get a reply in 1 to 3 days.
- 3 Posts
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I did that, and also sent an email to support@wunderground.com. Trying to raise *somebody*.
- 15 Posts
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Seems to be fixed now.
Brendan Hayes, Official Rep
- 962 Posts
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Unfortunately the problem is very sporadic. We're trying to track it down, but have trouble reproducing the error. I'm sorry there has been a lag in answering, we continue to investigate the issue.
- 40 Posts
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Hi,
To help us resolve this issue, can you send us along a URL of a request that fails? I know the problem can be sporadic, but giving us a URL to bang on will help.
We are having trouble reproducing the problem, which I imagine is probably surprising to people experiencing the problem!
I also second Brendan's apology for the lag in responding to this post. We have been working on the issue, though.
Thanks.
To help us resolve this issue, can you send us along a URL of a request that fails? I know the problem can be sporadic, but giving us a URL to bang on will help.
We are having trouble reproducing the problem, which I imagine is probably surprising to people experiencing the problem!
I also second Brendan's apology for the lag in responding to this post. We have been working on the issue, though.
Thanks.
- 29 Posts
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Here is mine.
http://api.wunderground.com/api/APIKE...
The analytics page shows this
/animatedradar/image.gif?centerlat=lat¢erlon=lon&radunits=km&radius=150&width=500&height=500&newmaps=1&rainsnow=1&reproj.automerc=1&num=15&delay=75&timelabel=1&timelabel.x=0&timelabel.y=495
so the server may be mangling the url.
http://api.wunderground.com/api/APIKE...
The analytics page shows this
/animatedradar/image.gif?centerlat=lat¢erlon=lon&radunits=km&radius=150&width=500&height=500&newmaps=1&rainsnow=1&reproj.automerc=1&num=15&delay=75&timelabel=1&timelabel.x=0&timelabel.y=495
so the server may be mangling the url.
- 40 Posts
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Thanks :-) I have put in my key and started hitting this URL to reproduce.