Weather station don ́t work from Android App

  • 1
  • Problem
  • Updated 3 weeks ago
Weather station don ́t work from Android App. The ID of the station is ISANTA12 and this doesn ́t work from android app.

When try to access this show blank data into the app.

I send more 3 support request without success. for weeks.....please I need fix to this. 
Photo of Cristian

Cristian

  • 6 Posts
  • 0 Reply Likes

Posted 4 months ago

  • 1
Photo of Victoria Gardner

Victoria Gardner, Official Rep

  • 642 Posts
  • 91 Reply Likes
Cristian, the programmers are working on the Andriod app.  The problem has been reported many times, which is why you haven't gotten a response in the support forum.  Keep your eyes open for updates to the app!

--Victoria
Photo of Cristian

Cristian

  • 6 Posts
  • 0 Reply Likes
When select my weather station the app don ́t show anything. If select another station, this works fine.
Photo of Cristian

Cristian

  • 6 Posts
  • 0 Reply Likes


I reset the app data and now show data but with some errors in name. The Weather Station is in a closed neighborhood, and the correct name is "TierrAlta Comarca" or more specific "TierrAlta - Macrolote 4"
Photo of Victoria Gardner

Victoria Gardner, Official Rep

  • 642 Posts
  • 91 Reply Likes
Any name changes need to be made by editing (not deleting!) the station on the web.  Keep in mind that the name given in My Devices may not show up on all pages.  

--Victoria
Photo of Cristian

Cristian

  • 6 Posts
  • 0 Reply Likes
Yes, but the name of the Neighborhood are "Santa María Department" and this is invalid. The name is "TierrAlta Comarca" or more specific "TierrAlta - Macrolote 4"
Photo of Cristian

Cristian

  • 6 Posts
  • 0 Reply Likes
Again, The name showed with error. I have "Santa María Department, null". The correct name is "TierrAlta Comarca". Please I need fix this.