Webcam FTP Login Problem

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  • Updated 2 weeks ago
I've been trying to get my webcam to work after being down for many weeks. When I try to FTP in to webcam.wunderground.com, using my camera name and site password, I receive a message the login is invalid. Have check the user name and password numerous times. Wrote three emails to support and no response. Any ideas why I cannot login? I even tried creating a new camera name. Same problem. Thanks for any help and advice.
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RFPeddler

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Posted 5 years ago

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Keith Myers

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I have same issue ... with no replies from weather underground
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Victoria Gardner, Official Rep

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Here's the reply:  https://feedback.weather.com/customer/en/portal/articles/2974873-webcam-ftp-issues?b_id=17298

Hello,
We have an issue we are working on with webcam FTP.
You may experience problems when connecting or attempting to upload to our FTP site.
At this time, we don't have a workaround -- deleting/adding a cam won't help in this case.
Thanks for your patience while we work this out.
Regards,
The WU Team
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John

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Been a few months ... any update?
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Victoria Gardner, Official Rep

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FTP webcams are back up.

Login in to www.wunderground.com, and click on "My Profile" > "My Devices".  You will see a column "upload key" that has been added to the webcams, which may show as "N/A" at first.  Click on "edit" for your webcam, answer the question it asks, and it will take you to a display with information needed to set up the webcam again.  My best advice is to keep that page open so you have it to cut and paste from while you're filling in the FTP.

After your accept/deny and make sure everything on the page is okay, you will be taken back to the "My Devices" list, where the upload key will have populated.  

You may need to go through the steps to make the key populate in order to get the key to make the upload work.  

If you have questions, ask via help@wunderground.com or https://feedback.weather.com/customer/portal/emails/new?b_id=17298

Thank you!

--Victoria
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David Westerfield

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I have it recognizing my username in an ftp client, but password (key) is failing authentication.
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John Seniura

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What do you enter in FTP setup for the login? Is it your email address or the webcam's device ID? Is the password the one you use to login to wunderground? Or the upload key?
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David Westerfield

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Username should be this: [username]CAM[number], so like usernameCAM1 ... then the password is whatever key it has assigned to it.
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Berry Smith

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