Webcam FTP Login Problem

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  • Updated 1 week ago
I've been trying to get my webcam to work after being down for many weeks. When I try to FTP in to webcam.wunderground.com, using my camera name and site password, I receive a message the login is invalid. Have check the user name and password numerous times. Wrote three emails to support and no response. Any ideas why I cannot login? I even tried creating a new camera name. Same problem. Thanks for any help and advice.
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RFPeddler

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Posted 6 years ago

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Keith Myers

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I have same issue ... with no replies from weather underground
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Victoria Gardner, Official Rep

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Here's the reply:  https://feedback.weather.com/customer/en/portal/articles/2974873-webcam-ftp-issues?b_id=17298

Hello,
We have an issue we are working on with webcam FTP.
You may experience problems when connecting or attempting to upload to our FTP site.
At this time, we don't have a workaround -- deleting/adding a cam won't help in this case.
Thanks for your patience while we work this out.
Regards,
The WU Team
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Steve Gooch

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Yes, I am doing exactly that. I played with upper and lower case on the ID (just in case) and still not connecting via FileZilla. Direct cut / paste from the device tab of WU Profile page. What URL are you using to "log a problem"?

Also, have you had your user / pw work in FileZilla or any other FTP client?
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dcnicholls

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Here's the URL with the email link: https://support.weather.com/s/?language=en_US&type=wu#ask

I have two webcams, one is a Foscam with its own built in FTP, the second uses a Windows app called ASCuploader, also with its own ftp client. I can log in to webcam.wunderground.com via the Mac Finder "go" option but it shows nothing, and Filezilla works on both Windows 7 and Mac OSX 10.14  Given the wunderground FTP server is working, all of these can connect. 

I have been unable to set up the "URL" option webcam. Despite having a webcam image uploaded to a remote site, Wunderground will not connect to it. It stays offline.
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Steve Gooch

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Thank you for the information. I have opened a support issue with WU and have acknowledgement that they did "get" it, but who knows when / if I get a response.

Another question if you don't mind. Do I need to NAME my image file anything special or does it just "display" whatever I send (FTP) them?
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Roland

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The image have to be image.jpg and the size not be great than 150kb. I have also open a support issue, but they don't answer. 
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dcnicholls

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Steve, good question. I think the name of the image sent via FTP does not need to be anything in particular, and the file my all sky camera is sending (via ASCUploader.exe) is called "latest_full.jpg", which works. At least, that's what I *think* it's sending - whatever it is, it's hard wired in the software.  As for the URL approach, I have tried "image.jpg" and other names but it doesn't help. If you can get your camera to send a particular file name, "image.jpg" is likely the safest choice.
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Berry Smith

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The process is really simple as it will turn a Toshiba Printer offline Error to active status, so printing jobs perhaps in a queue can continue. Anyone can do the sequence easily by just following the simple instruction detailed herein.

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noushad amir

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This process is extremely straightforward because it will change a printer repair error to a dynamic state, so a line may have a print job. One can effectively arrange for basic guidance in this way.
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Soyasi

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Tengo el mismo problema ... sin respuestas del clima subterráneo.

Con telnet verificó que la cantidad de usuarios es correcta
telnet webcam.wunderground.com 21
Intentando 54.148.11.142 ...
Conectado a webcam.wunderground.com.
El carácter de escape es '^]'.
220 ---------- Bienvenido a Pure-FTPd [privsep] [TLS] ----------
220-Usted es el número de usuario 354 de 10000 permitido.
220-La hora local es ahora las 16:57. Puerto del servidor: 21.
220-Este es un sistema privado - Sin inicio de sesión anónimo
220 Se desconecta después de 60 segundos de inactividad.

Pero no puedo conectarme de ninguna manera al ftp, la contraseña no lo valida, aunque el nombre de la cámara es correcto

Estado: Dirección de resolución de webcam.wunderground.com
Estado: Conexión a 52.36.136.128:21 ...
Estado: Conexión establecida, esperando el mensaje de bienvenida ...
Estado: servidor inseguro, no admite FTP a través de TLS.
Comando: USUARIO xxxxx1000CAMx
Respuesta: 331 Usuario xxxxx1000CAMx OK. Se requiere contraseña
Comando: PASS *********
Respuesta: 530
Error de autenticación de inicio de sesión Error: Error crítico: No se pudo conectar al servidor

Gracias por enviar su solicitud: Número de caso 01408536

Gracias
(Edited)
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BlacknWhite

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Any progress in getting the FTP issues resolved?

I'm getting authentication errors, both with a stand alone desktop FTP app and with the script I use to upload a file called image.jpg.

I was also unable to get the URL upload to work, either.

I've sent email to support, but received no response.

Seeing as how these issues have been going on for at least a year, is there any indication that Weather Underground is working on the problem?

I'm sure not going to waste any more time on it...

TIA,

Scot

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Soyasi

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After I put the number of tiket in this forum, they have solved the problem, the password is working and the camera is currently uploading the images without problems. Thank you very much.

https://www.wunderground.com/dashboard/pws/ISANTA220
(Edited)