wu usage alert wrong

  • 1
  • Problem
  • Updated 2 months ago
  • (Edited)
Hi!
We brought Stratus Plan and webpage says we could make 100 calls per minute.
But i get daily reports that we abuse the limit of 10 call per minute.
So in that e-mail they say that i exceed the limit of 10 calls per minute.
And in footer info it says that i have Stratus plan giving me max 100 calls per minute.
What am i doing wrong for getting banned for like 11 queries per minutes and having Status plan?

Here is the copy of the latest e-mail (api key removed)l:


Hello,
 

Your wunderground API key (xxx) exceeded its allotted usage today by making 32 calls within a minute but the limit is 10.

This feature_id has been disabled for the remainder of the day: history.

We check usage for 24-hour periods based on U.S. Eastern Time.

 

The plan you are registered for is Stratus - Drizzle, granting you 5000 calls per day with 100 calls per minute limit for all of the features in the Stratus package. To upgrade your plan go to: http://www.wunderground.com/weather/api/x/xxx/edit.html

 

Details: exceededrate_history: maxrate: 32 (of 10)

Time: Wed, Apr 04, 2018 13:15 UTC

 

Thank you,

wunderground.com API Team

 

This is an automatically generated email; it cannot be replied to. For Documentation review read through:

http://www.wunderground.com/weather/api/d/documentation.html

For Developer questions and forms post in our Community here:

http://www.wunderground.com/weather/api/d/community.html

For Technical Support submit a ticket here:

http://wuhelp.wunderground.com/index.php?_m=tickets&_a=submit&step=1&departmentid=32

 

--

wunderground.com |  300 Interstate North Parkway, Atlanta, GA 30339
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TAO Admin

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Posted 4 months ago

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Photo of Alexander Mohr

Alexander Mohr

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able to resolve this?
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Tim Roche, Official Rep

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History is not included in your plan and no longer sold.  Currently we allow certain base rates of calls to our features, which gives you 500/day 10/min This is a courtesy and may not always continue